Terms of service
📜 Terms of Service – Her Radiance
Welcome to Her Radiance. By accessing our website and placing an order, you agree to the following terms and conditions.
🛍️ Orders & Acceptance
- All orders are subject to availability and confirmation.
- We reserve the right to cancel or refuse any order at our discretion.
- Orders are confirmed after verification (if required).
💳 Payment
- We offer Cash on Delivery (COD) [agar karti ho] and/or advance payment options.
- Full or partial advance payment may be required for customized orders.
✂️ Custom Orders
- Customized and stitched dresses are made according to the customer's requirements.
- No return or refund on customized orders.
- Please ensure all measurements and details are correct before placing the order.
🚚 Shipping & Delivery
- Delivery timelines may vary depending on product type:
- Ready to wear: 3–5 working days
- Customized orders: 7–10 working days
- Delays may occur due to unforeseen circumstances.
🔄 Exchange Policy
- We offer exchange on eligible items only.
- Requests must be made within 2 days of delivery.
- Item must be unused and in original condition.
⚠️ Product Disclaimer
- We strive to display product colors and designs accurately.
- Slight variations may occur due to lighting and screen resolution.
🔒 Privacy
Your personal information is handled according to our Privacy Policy.
📌 Changes to Terms
Her Radiance reserves the right to update or modify these terms at any time without prior notice.
📞 Contact Us
For any queries or support:
📍 Location: shop no;134 paradise market 1st floor sadar karachi
📲 WhatsApp: [+92 349 3476473]